Privacy Policy

Shivani Carriers Private Limited (“Shivani Carriers”, “we”, “our”, or “us”) is committed to protecting the privacy and confidentiality of the information shared by our customers, business partners, vendors, employees, and website visitors.

This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit www.shivanicarriers.com or use our logistics and transportation services.

  1. Information We Collect

We may collect the following information:

Personal Information

  • Name
  • Company Name
  • Designation
  • Mobile Number
  • Email Address
  • Office Address
  • GST Number
  • PAN (where required)
  • Billing Information

Business Information

  • Shipment details
  • Pickup & delivery locations
  • Vehicle requirements
  • Freight enquiries
  • Purchase orders
  • Contract information

Technical Information

When you browse our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Pages Visited
  • Date & Time of Visit
  • Cookies and Analytics Data
  1. How We Use Your Information

We use your information for purposes including:

  • Providing transportation and logistics services
  • Responding to enquiries and quotations
  • Shipment planning and execution
  • Customer support
  • Contract management
  • Invoice generation
  • Regulatory compliance
  • Fraud prevention
  • Improving website performance
  • Business communication
  • Marketing our services (only where permitted)
  1. Sharing of Information

We do not sell your personal information.

Information may be shared only with:

  • Transport partners
  • Vehicle operators
  • Warehousing partners
  • Government authorities when legally required
  • Banks and payment partners
  • Technology service providers
  • Insurance companies
  • Legal and regulatory authorities

Such sharing is limited to the extent necessary for business operations.

  1. Data Security

We implement appropriate technical and organizational measures to protect your information against:

  • Unauthorized access
  • Data loss
  • Misuse
  • Alteration
  • Disclosure

While we strive to use commercially acceptable security measures, no method of internet transmission is completely secure.

  1. Cookies

Our website may use cookies to:

  • Improve website performance
  • Remember user preferences
  • Analyze website traffic
  • Enhance user experience

You may disable cookies through your browser settings.

  1. Third-Party Services

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

  1. Data Retention

We retain business records and customer information only for as long as necessary:

  • To provide services
  • To comply with legal obligations
  • For taxation and accounting requirements
  • For dispute resolution
  1. Your Rights

You may request:

  • Access to your information
  • Correction of inaccurate information
  • Deletion where legally permissible
  • Withdrawal of consent for marketing communications
  1. Children’s Privacy

Our services are intended for businesses and individuals above the age of 18 years.

We do not knowingly collect information from minors.

  1. Changes to this Policy

We may update this Privacy Policy from time to time.

The revised version will be published on this page with an updated effective date.

  1. Contact Us

Shivani Carriers Private Limited

86/5 Lasudia Mori, Dewas Naka
Indore – 452010
Madhya Pradesh, India

Website: https://www.shivanicarriers.com

Email: info@shivanicarriers.com

Phone: +91-9685081007